LAPD Essentials
This IS NOT the official website of the Los Angeles Police Department. This website is only intended to help non-English speaking immigrants better understand the services provided by the LAPD.
Don't Fall Victim to Illegal Tow Trucks
Unauthorized tow truck drivers, known as "bandit tow drivers," search the streets for accidents or broken down vehicles. They can be very persuasive or even intimidating, trying to convince you to let them tow your car, which can end up being very expensive.
If you're in an accident and need a tow, stay in control and wait for an authorized tow truck. The Los Angeles Fire Department offers these tips:
- Ask a firefighter or paramedic at the scene to call an official police tow truck or your motor club, like AAA.
- Be cautious of anyone who shows up and offers advice about towing, insurance, lawyers, waiving deductibles, medical services, or a free rental car. They often arrive before the tow truck to convince you to use their services, then call the tow truck once you agree.
- Take charge and call for the tow truck yourself. Ask the dispatcher which tow company is coming. Don't accept service from an unsummoned tow truck or you may not know where your car ends up.
- Look for a uniformed driver with arm patches and a truck with clear decals for an official police garage or the motor club you called.
- If you don't have a repair shop in mind, have your car towed to the tow company's storage facility until you can contact your insurance. Never let the tow truck driver choose the repair shop.